Archive for March, 2012

 

celebrating 10 lessons learned over 10 years – committed to ‘WOW’

Posted by ntavangar on March 15th, 2012

Ten years ago, Co-Founders Mari Kuraishi and Dennis Whittle launched GlobalGiving. In honor of these past ten years and in the spirit of one of our guiding core values, ‘Listen. Act. Learn. Repeat,’ we have launched a monthly blog series guest-written by former and current staff members. Each will speak candidly about their experience at GlobalGiving and offer up something that they have learned. Mari wrote our inaugural blog post in February, and this month, former ‘GlobalGiver’ Eli Stefanski talks about her important learning while working at GlobalGiving…

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My key learning from working at GlobalGiving?

Call everyone back within 24 hours.

Maybe you were expecting something more exciting? Something about the democratization of philanthropy? Something about the birth and evolution of social capital markets? For sure, I learned a lot about those things. But, first, and most importantly, I learned to call everyone back within 24 hours. Which, of course, isn’t about a communications policy, it’s about empathy.

It was a Dennis lesson, a ‘Dennis thing.’ I learned fast to pay attention to it. It was not part of the culture I had been raised in. It was not the culture that Dennis and Mari had been raised in either. And, well, that is sort of the point.

Elizabeth "Eli" Stefanski, former Director of Operations at GlobalGiving

For a few short months, this is how it would work:

As GlobalGiving’s first Director of Operations (and first Chief Program Officer) I was busy: I was busy raising capital; I was busy developing the richest and most diverse portfolio of projects; and I was busy trying to figure out how to fund and vet 400+ projects without violating the Patriot Act (and therein getting Mari and I arrested). I was so busy, that I occasionally missed an email or phone call from the social entrepreneur that Dennis had met on a plane on the way home from somewhere – a social entrepreneur who had shared his passion and aspirations with Dennis, a social entrepreneur who Dennis promised I could help.

In reality, I didn’t really ‘miss’ the call. The truth is, I didn’t really know how to deal with that one lone social entrepreneur. If I had vetted him, I would have had to vet all of them. Systems needed to be built – systems that previously didn’t always accommodate the outlier. The lone entrepreneur didn’t ‘fit’ my model. And so, from time to time, I avoided the call.

I would pay the price for that, however. The entrepreneur would invariably send Dennis a “thanks, but I guess you can’t help me” email, Dennis would forward it to me and hold me accountable, and well, I would feel like a mountain of manure. Not only because I knew I was in the wrong, but also because GlobalGiving was better than that. We knew how hard it was to be a social entrepreneur. We knew how hard it was to build something new, something transformative that hadn’t been done before. We knew how hard it was to build believers, attract users, convince investors, and ignore the naysayers. And day after day, we got up and kept with it – because we knew in our heart of hearts that we were building something important.

So the lesson about calling everyone back within 24 hours wasn’t about anything other than empathy, and building an empathetic organization that puts the beneficiary at the center of the design process – building systems around their needs.

This is why we:

  • Built a feedback system that gave project leaders real time feedback about what was working and what was not.
  • Designed evaluation tools that, instead of requiring longitudinal studies, relied on storytelling – the tool our entrepreneurs have in spades.
  • Created open mechanisms allowing all social entrepreneurs to participate on our platform, because we knew first hand how inaccessible the modern funding streams were.
  • Bankrolled relief efforts after the 2005 tsunami in Thailand without requiring proposals, because we knew social entrepreneurs were responding with or without the funds (and this is why we’ve responded many times since).

…And we learned to return phone calls within 24 hours – even when we couldn’t directly help.

It’s a lesson that took me a short time to learn at GlobalGiving – but it is the lesson that makes GlobalGiving great, and it is probably the most important lesson that any individual or organization can learn in a lifetime.

-Eli Stefanski

 

Announcing GlobalGiving’s Video Contest Winners!

Posted by anadin on March 1st, 2012

We’re excited to announce the five winners of GlobalGiving’s first-ever video contest! We received 93 submissions from project leaders around the globe. Our judge at Green Living Project, Laura Knudson, was very impressed by all of the submissions; here’s what she had to say:

Judging the Global Giving video contest has truly been an honor.  There were so many great videos telling amazing and compelling stories with great vision and creativity.  Picking just 5 of the dozens of superb submissions was very hard to do, but in the end the top videos were chosen based on their quality, creativity, and the ability to engage and inspire.  Thank you to every one of you involved in these wonderful programs.  You inspire with your storytelling, and the important work you do. Congratulations to the winners, and to all of you for giving your hearts for a better world!

While making the decision was incredibly difficult, below are the five winners that she chose (they are listed in no particular order).  Click on any of the videos to watch – and enjoy!

Waste Ventures:

Waste Ventures aims to permanently raise 100 waste picker families out of poverty in the next year by providing them with a blueprint for environmentally processing garbage to increase incomes 3x and allow their children to go to school. Visit the Take 100 Waste Pickers in India out of Poverty project. 

Waves for Water:

Surfers travel. They chase waves and travel to interesting places. But, many of these places have little access to clean water. The Waves for Water Karma Kit provides a traveler an opportunity to help. It’s a simple kit containing a filtration system, canteen, fin key, surf wax and other needed items. The idea is simple…you help fund another person to give the gift of water next time he/she travels. Visit the Karma Kit: W4W & Clean Water Courier Missions project. 

More Than Me:

More Than Me Foundation helps get girls off the street and into school in one of the world’s most notorious slums in Liberia, West Africa. We work with community leaders to identify the girls who are at the highest risk of being sexually exploited to ensure that education and opportunity, not exploitation and poverty, shape their lives. We pay tuition and provide them school lunch. We work with the school and community to make it impossible for them to fail. Visit the 500 Girls Off The Street & Into School In Liberia projet.

Trees, Water and People:

Trees, Water & People (TWP) is driving development in Haiti through social enterprise. Over the past 16 months, TWP has been working to build a sustainable market for clean cookstoves in Port-au-Prince, creating much needed employment & allowing families to safely prepare food, purify water, and save money. The Zanmi Pye Bwa cookstove is designed to be built, repaired, and refurbished with locally available skills and resources, and is currently being distributed by vendors throughout the city. Visit the 1,500 Clean Cookstoves for Haitian Families project.

Meet Kate: 

The Meet Kate Foundation is building a primary school with sport and playground facilities in Ekwamkrom Ghana, providing quality education for 200 children in this small community. This school will have small classrooms and provide the children with computer classes. 20% of these children will be on a full scholarship. We have put several things in place to make this project sustainable, like a 6 acre cacao plantation and a poultry farm. This school will be self-reliant within 3-5 years. Visit the Primary Education For 200 Village Children – Ghana  project. 

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Each of the winners will have the opportunity be featured in the GlobalGiving and Green Living Project social media! There were some incredible videos submitted during this contest, and they’re all  featured on their respective project pages. If you’re a GlobalGiving project leader, get your camera ready for our third annual photo contest this July!